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FAQs

 

Why 2CD? 

We have been in business for over 35 years, and have been in the adult industry for just over 13 years. We do everything we can to make your experience of working with us enjoyable but most of all easy. We have live feeds of stock levels, and our in-house accounting system is updated on a daily basis.  We are 110% customer focused, and provide landline customer support from 10am till 7pm, 7 days a week, including Sundays. We understand that if we do everything we can for you to be a success then we will also benefit from this.

 

Do you have images available for all your products?
Yes we do, all images and price lists can be downloaded FREE on the following link: www.2cdimages.co.uk

 

What are your delivery times?
We offer a Next day delivery service for all UK mainland customers. 

 

What is your minimum order value/quantity?
NO minimum order value across our entire range.

 

How do I place an order?
Placing an order couldn’t be any simpler. Either through our website, via phone on 0121 236 3157 / 0121 200 2179, via fax on 0121 212 2087 or via email to sales@2cddesigns.co.uk

 

How can I pay?
We accept payment with most Major Credit cards (not American Express), Cheque or Postal Orders and Direct Bank Transfer.

 

Do you have a RRP for your products?
We believe nobody knows your business better then you do, therefore we do not specify an RRP. However, we are more than happy to offer guidance on mark ups for each range depending on your business type.

 

What is your returns policy?
Due to the nature of the product we sell we only accept returns on faulty items, which will be replaced. All returns for faulty items must be agreed in advance and be accompanied by a letter explaining the problem and your company details.

We are happy to assist with any sizing or colour queries prior to you ordering.

 

Do you offer a drop ship facility?
You can have items drop shipped direct to your customers, saving time and in some cases money. We only charge £4 to ship direct to your customer for a single item and £1.50 for each additional item sent to the same address.